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Title

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Correspondence Clerk

Description

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We are looking for an experienced Correspondence Clerk who organizes, archives, and tracks official correspondence. This position is critical for effective communication within and outside the organization. The Correspondence Clerk records incoming and outgoing documents, ensures correspondence is timely and accurate, prepares meeting minutes, manages filing systems, and reports to senior management when necessary. Strong communication skills, attention to detail, organizational habits, and adherence to confidentiality principles are essential for this role. The Correspondence Clerk contributes to smooth official correspondence processes, enhancing workflow efficiency. This role requires proficiency in both written and verbal communication, good computer and office software skills, professionalism, meticulousness, and teamwork. If you are a disciplined and organized professional ready to take on these responsibilities, we look forward to your application.

Responsibilities

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  • Record and archive incoming and outgoing official correspondence
  • Ensure correspondence is timely and accurate
  • Prepare and distribute meeting minutes
  • Organize filing and document management systems
  • Provide reports to senior management
  • Comply with relevant regulations and organizational policies
  • Manage telephone and email traffic
  • Organize appointments and meetings
  • Adhere to confidentiality and security rules
  • Ensure orderly and efficient workflow

Requirements

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  • Minimum high school diploma, preferably associate or bachelor's degree
  • Familiarity with official correspondence rules
  • Proficient in computer and MS Office programs
  • Detail-oriented, organized, and meticulous
  • Strong communication skills
  • Adherence to confidentiality and ethical rules
  • Teamwork skills
  • Successful time management
  • Problem-solving ability
  • Ability to work under high workload

Potential interview questions

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  • Do you have experience with official correspondence?
  • Which computer programs can you use?
  • How do you work under high workload?
  • How do you behave in situations requiring confidentiality?
  • How do you communicate within a team?
  • How do you evaluate your time management skills?